Mourningstar Media

THE MOURNINGSTAR PLAYBOOK / PRACTICAL SETUP

How to give a web designer WordPress access safely

WordPress access and hosting access are different. Editing a page may need only editorial access; installing a theme or changing site configuration needs broader access. We tell you the role required for the agreed work.

Published and checked 21 October 2026 · By Mourningstar Media

Before you start

  • Your correct WordPress admin address
  • An existing administrator who can add users
  • A current backup before significant changes

Keep passwords, one-time codes, card details and sensitive customer records out of your brief. Send access invitations through the platform itself.

Follow the steps

  1. Step 1

    Sign in to your own site and open Users, then Add New User.

  2. Step 2

    Enter a distinct username for Mourningstar and the email sai@mourningmedia.com. Do not reuse a former employee or your own account.

  3. Step 3

    Choose the role required for the work. An Administrator can manage the whole site; use it only when the build needs those capabilities.

  4. Step 4

    Let WordPress send its account invitation/reset email. Do not paste a password into WhatsApp or your project brief.

  5. Step 5

    Email us your website address and confirm the invitation. We verify access before changing the site.

  6. Step 6

    At handover, review users and remove access that is no longer needed. Keep your own administrator and recovery email current.

Blank WordPress Add User form with email, notification and role controls; password masked
Captured from the live Mourningstar WordPress Add User screen on 21 October 2026. No user was created. Subscriber is the default shown here and does not permit a website build; choose only the role agreed for the work. Passwords stay private.

How to know it worked

We can sign in as a separate user and perform the agreed task. A hosting invitation alone may not provide a WordPress login.

If you get stuck

  • Users menu missing? You may not be an administrator.
  • Invitation absent? Check the address and mail folders before resending.
  • WordPress.com or multisite? Tell us which platform you use; permission options differ.

Email sai@mourningmedia.com with your client reference, the step you reached and the exact error. A cropped screenshot helps; hide personal information and payment details first. We reply in writing.

Current platform reference

The platform’s own documentation is the source for its navigation. Labels and permission options can change. Open the official instructions ↗

Your next steps

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